Terms of Service
Formivo Legal
Terms of Service
These Terms of Service explain the conditions that apply when you browse the Formivo website, purchase products, use our services or otherwise interact with our online store.
Effective September 24, 2026Using the website
By accessing or using this website, you agree to follow these Terms and any policies that apply to your use of the store.
Placing an order
Orders are subject to product availability, accurate customer information, successful payment and acceptance by Formivo.
Getting support
If you have questions about these Terms, your order or a Formivo product, contact us through the support page.
01 / General Terms
Agreement to these Terms
This website is operated by Formivo. Throughout the site, the terms “we,” “us” and “our” refer to Formivo. By visiting the website, browsing products, making a purchase or otherwise using the services available through the site, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, you should not use the website or purchase products through the store.
Any additional features, products or services introduced through the website may also be subject to these Terms and any additional conditions presented at the time of use.
02 / Online Store Terms
Responsible use of our store
You may use the Formivo website only for lawful purposes. You are responsible for ensuring that the information you provide during checkout or when contacting us is accurate and current.
You may not use our products, website or services for unlawful activity, nor may you attempt to interfere with the operation, security or availability of the website.
You are responsible for maintaining the confidentiality of any account credentials or payment information used during your interaction with the store.
03 / Products and Availability
Product information may change
We aim to present Formivo products, specifications, descriptions and images as clearly and accurately as reasonably possible. Product appearance may vary slightly depending on screen settings, photography, manufacturing updates or other practical factors.
Products may be added, updated, limited or discontinued without prior notice. Availability is not guaranteed until an order has been accepted and processed.
We may limit quantities available for purchase where reasonably necessary, including in cases involving inventory availability, suspected misuse or order errors.
04 / Pricing and Payment
Prices and checkout
Prices shown on the website may change without prior notice. The price applicable to your purchase is the price presented during the checkout process, subject to any applicable taxes, shipping charges or other amounts shown before order submission.
Available payment methods are displayed during checkout. Completion of an order may depend on successful payment authorization from the relevant payment provider.
If pricing, product or checkout information contains an obvious error, we may correct the information and, where appropriate, contact you before continuing with the affected order.
05 / Orders
Order acceptance and cancellation
Submitting an order does not automatically guarantee acceptance. We may decline or cancel an order where reasonably necessary, including situations involving unavailable inventory, payment problems, incorrect information, suspected fraud or obvious pricing errors.
If we cancel an order after payment has been successfully collected, any refund due will be processed through the appropriate payment method.
You are responsible for reviewing product selections, quantities, shipping details and contact information before submitting your order.
06 / Shipping and Delivery
Delivery information
Order preparation and shipment timing may vary depending on product availability, destination, carrier operations and other circumstances outside our direct control.
Where an estimated shipping or delivery timeframe is provided, it is an estimate rather than a guarantee unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address. Additional costs caused by incorrect or incomplete address information may be the responsibility of the customer where permitted by applicable law.
07 / Returns and Refunds
Return eligibility
Returns, refunds and exchanges are subject to the return terms applicable to your purchase and any mandatory consumer rights that apply in your location.
Products may need to meet specified return conditions before a return or refund can be approved. We may request order information, product details or supporting photographs where reasonably necessary to assess a request.
Approved refunds are generally returned through the applicable original payment method where possible, subject to payment provider processing times.
08 / Website Information
Accuracy and availability
We make reasonable efforts to keep website information useful and current, but we do not guarantee that every description, image, price, availability statement or other detail will always be complete, current or error-free.
We may update, correct or remove website content when appropriate. The website may occasionally be unavailable because of maintenance, technical issues or circumstances outside our control.
09 / Prohibited Uses
Activities that are not permitted
You may not use the website in a way that violates applicable law, infringes the rights of others, interferes with store operation or attempts to gain unauthorized access to systems or information.
- Do not submit false, misleading or fraudulent information.
- Do not attempt to introduce malware, malicious code or disruptive technology.
- Do not scrape, copy or reproduce protected website content without authorization.
- Do not attempt to bypass security or checkout controls.
- Do not use the website to infringe intellectual property or privacy rights.
10 / Third-Party Services
Services provided by others
Certain parts of the shopping experience may depend on third-party services, including payment processors, shipping carriers, technology providers or other service partners.
Those services may operate under their own terms and privacy practices. Formivo is not responsible for the independent actions or policies of third parties except where responsibility cannot legally be excluded.
11 / Intellectual Property
Website content and brand materials
Unless otherwise indicated, the Formivo name, website design, written content, graphics, product presentation and other original materials on this website are owned by or used with authorization by Formivo.
You may use the website for personal shopping and informational purposes. You may not reproduce, distribute, modify or commercially exploit protected website content without appropriate permission.
12 / Liability
Reasonable limitations
To the extent permitted by applicable law, Formivo is not responsible for indirect, incidental or consequential losses arising solely from website interruption, third-party services or circumstances reasonably outside our control.
Nothing in these Terms excludes or limits rights, remedies or liabilities that cannot legally be excluded or limited under applicable consumer protection law.
Product use remains subject to the instructions, specifications and limitations applicable to the individual product.
13 / Changes to Terms
Updates to this page
We may revise these Terms from time to time to reflect changes to the website, products, business practices or legal requirements.
The version displayed on this page applies from the effective date shown above. Continued use of the website after updated Terms become effective means your future use is subject to the updated version, to the extent permitted by law.
14 / Contact
Questions about these Terms
If you have a question about these Terms, a purchase or the use of the Formivo website, contact our team with enough information for us to understand your request.
Please do not include full payment card numbers, passwords or other sensitive account credentials in ordinary support messages.
Formivo Support
Clear terms should support a clear shopping experience.
Our aim is to make the conditions around browsing, purchasing, payment and support understandable. If something about your order or these Terms is unclear, contact Formivo before sharing sensitive information or submitting additional transactions.
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