Payment Information
Formivo Payment Information
Clear payment information from cart to confirmation.
Review how payment options appear during checkout, what happens after an order is placed, and what to check if a payment does not complete as expected.
01 / Checkout
A straightforward path from your workspace selection to completed order.
Review your order
Confirm the products, quantities and order details in your cart before moving into checkout.
Choose an available payment option
The payment methods available for your order are displayed directly during checkout. Availability can vary by checkout configuration and customer location.
Complete and confirm
After checkout is successfully completed, use the order confirmation details provided to review the purchase information you submitted.
Payment Options
Use the options shown at checkout.
Rather than relying on a fixed list that may change over time, the checkout page shows the payment methods currently available for your specific order.
-
01
Available methods appear during checkout. Select from the options displayed before submitting your order.
-
02
Review billing details carefully. Make sure the billing information entered matches the information required by your selected payment method.
-
03
Check the final total before payment. Review the amount presented in checkout before completing the transaction.
-
04
Keep your confirmation information. Order confirmation details can be useful if you need to contact Formivo about a completed purchase.
02 / Useful Details
What to know before and after submitting payment.
Billing Information
Enter accurate billing details.
Incorrect or incomplete billing information can prevent a transaction from completing. Review your name, billing address and other requested fields before submitting the order.
Authorization
Your payment provider may require approval.
Depending on the payment method, your card issuer or payment provider may request additional verification or decline a transaction according to its own authorization process.
Order Confirmation
A completed checkout should lead to order confirmation.
If you are unsure whether an order was completed, check the confirmation information shown after checkout and any order message delivered to the contact details you provided.
Payment Issues
Recheck the details before trying again.
If a payment does not complete, review the entered information and any message displayed during checkout. Your payment provider may also be able to explain a declined authorization.
A Simple Reminder
Keep payment details inside the checkout process.
Enter payment information only where the checkout process requests it. There is no need to send card numbers or other sensitive payment credentials through ordinary messages or email when contacting Formivo for order support.
Need Help?
Questions about an order or payment status?
Contact Formivo with your order information and a clear description of the issue. Avoid including full card numbers or other sensitive payment credentials in your message.